HSBC · Causeway Bay, Hong Kong Island, HK

Customer Service Officer

银行客户服务岗位,负责迎宾、分流和基础柜台支持。

最近核查時仍有刊登最近確認刊登:2026-11-03 18:33:44.504789+00

招聘狀態可能變動,申請前請查看原始職位。

薪酬未公開
學歷中学毕业;HKCEE/HKDSE 5科合格或以上优先
語言Cantonese · 流利、English · 流利、Mandarin · 优势
經驗客户服务经验优先

工作內容

  • 迎接客户并分流到合适渠道
  • 协助客户使用自助和数字工具
  • 处理一般产品、推广和奖励查询
  • 支持基础财富与投资相关咨询

職位要求

  • 中学毕业,或同等学历优先
  • 粤语和英语流利,普通话加分
  • 可按需在周末及公众假期日班工作
  • 具备客户服务意识,能适应服务环境
查看招聘來源的要求摘錄

原始資料於 2026-11-01 查閱;內容可能已更新,請查看原始職位。

To be successful you will need:
Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred
Good interpersonal and communication skills with fluency in Cantonese and English. Mandarin is a definitive advantage.
Flexible and willing to work daytime shifts on weekends and public holidays as required (Branch Operating Hours for reference: Mon-Sat; 9:00 - 19:00, Sun: 12:00-19:00)
Customer centric mindset with commitment to deliver quality service
Self-motivated and adaptable to a service environment
Digital savvy with the ability to assist customers to use digital/self-service channels (e.g., mobile app, kiosks, e-forms) and adapt quickly to learn new systems.
Customer service experience preferred

來源:公司官网 · 資料查閱日期 2026-11-01。職位狀態及要求請以原始招聘頁面為準。