PlayStation Global · United Kingdom, London

Technical Product Support Engineer

最近核查時仍有刊登最近確認刊登:2026-11-05 18:38:07.787364+00

招聘狀態可能變動,申請前請查看原始職位。

薪酬未公開
學歷未说明
語言未說明
經驗2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job)

來源發布日期:2026-10-08T13:16:29-04:00

職位要求

  • The Technical Services department is responsible for all returns and repair of PlayStation products across all SIEE Territories. This includes the collection of defective products from consumers and retailers, product screening and diagnosis, the repair, recovery or reuse of products received, and where required, the distribution of product back to consumers and retailers. The Technical Services department also manages all spare parts activities related to repair, the production of refurbished stock, and owns all relationships with Repair Centres, Swap Centres and Logistics Providers.
  • Provide training on new models, new equipment or techniques to our repair centres when required
  • Provide analytical ad hoc support where required
查看招聘來源的要求摘錄

原始資料於 2026-11-04T15:05:00.107399+00:00 查閱;內容可能已更新,請查看原始職位。

What we are looking for:
2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job)
Have a good understanding of software installation/configuration and interpreting error logs for troubleshooting purposes
Understanding and interpretation of hardware faults at circuit board level and diagnostics
Possess a good understanding of electronics equipment & tools
Have a technical mind-set and enjoy solving technical problems
Has experience troubleshooting electronic products and electronic embedded systems
Has a technical background in predominantly hardware but also software
Has experience introducing new technical equipment into an established repair environment
Possess the ability to manage the distribution of latest firmware releases to the repair centres and on occasion test functionality releases internally before rolling them out
Be confident, driven and proactive with the ability to prioritise work & deliver to deadlines
Be motivated to work under own initiative and as part of a team
Be able to work in a fast and efficient manner
Be able to produce high-quality work with great attention to detail
Be a fast an efficient computer user, with solid experience with MS Office
Basic project management skills are desirable such as planning and monitoring progress
Have an appreciation of data analysis and able to determine trends
Useful Skills and Ability
Knowledge of an additional European language, or experience of working in a multi-lingual environment
Good technical understanding and ability to learn the use of new tools quickly
Experience in the consumer electronics sector
Strong financial acumen
Experience in using Confluence web based application
Experience in using Jira software application

來源:公司官网 · 資料查閱日期 2026-11-04T15:05:00.107399+00:00。職位狀態及要求請以原始招聘頁面為準。