ITSM Transformation - Senior Project Manager

原始資料於 2026-11-04T15:04:49.060363+00:00 查閱；內容可能已更新，請查看原始職位。

What you'll need:
Extensive SDLC Experience: Proven experience leading strategic, highly complex enterprise technology migrations or platform implementations across the entire Software Development Life Cycle, with a track record of managing multiple project tracks simultaneously.
Service Management Platform Expertise: Direct experience managing Service Management transformations, platform resets, or large IT Service Management / IT Operations Management platform rollouts is highly desired.
Global Stakeholder Management: A proven background coordinating and mobilising cross-functional, globally dispersed internal teams and major global external vendors such as Kyndryl and ServiceNow.
Adaptable Leadership: Highly resilient and quick to learn; able to reshape, reconfigure, and realign delivery solutions to meet changing priorities and challenging deadlines without compromising on delivery quality.
Relationship & Consensus Builder: Exceptional ability to work inclusively, establish instant credibility, solve conflicts, build consensus, and drive delivery alignment across competing business units.
Value-Oriented Self-Starter: Impeccable organisational and time management skills, prioritising activities that deliver the highest business value and outcomes.
Critical & Commercial Thinker: A strategic thinker who seamlessly blends technical, operational, and commercial insights into decision-making while challenging the status quo to optimise delivery.
Data-Driven Storyteller: Outstanding capability to translate metrics and project data into a compelling case for change, highlighting business outcomes and realised value.
Brilliant Communication Skills: Exceptional communication abilities, with the skill to translate highly complex, technical ServiceNow architecture concepts into succinct, clear, and impactful messages for non-technical business leaders.
Requirements Analysis: Strong functional analysis skills with the capability to capture, deconstruct, and prioritise well-formed business and technical requirements.
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI-Hybrid
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
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