Unified Communications Engineer

原始資料於 2026-11-04T13:50:42.608293+00:00 查閱；內容可能已更新，請查看原始職位。

About you
Have 7+ years of in-depth experience configuring and supporting the Cisco UC and Collaboration Product Suite in a multi-cluster environment, including:
Cisco Unified Communications Manager versions 14+
Cisco Meeting Server
Cisco Expressway
Have excellent knowledge of SIP, including implementing Session Border Controllers and PSTN SIP trunking
Deeply experienced with upgrading and maintaining Cisco UC products, including supporting phones, softphones and video conferencing endpoints
Knowledgeable about UC compliance products, and experienced with modern voice recording platforms (Verint, NiCE, Red Box, etc.) and messaging archiving products (Movius, LeapXpert, Smarsh, etc.)
Knowledgeable about Cisco APIs related to UC products, and experienced with creating API automations using Python, PowerShell, etc.
Experienced with integrating cloud-based conferencing technologies (Webex, Zoom, Teams, etc.) with on-premise infrastructure
Comfortable troubleshooting custom API-based integrations with UC products and services
Able to collect and interpret log files, collaborate with support partners to solve problems while maintaining system stability and properly manage expectations with colleagues and users
Familiar with the virtualisation of Cisco UC applications on enterprise-grade servers (HPE, Dell, Cisco, etc.)
Have a strong understanding of current security standards and expectations, and an ability to troubleshoot and use creative thinking to resolve issues
Fluent in English
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