Sr. Customer Success Business Partner

原始資料於 2026-11-04T15:04:54.254167+00:00 查閱；內容可能已更新，請查看原始職位。

Your Qualifications
Previous experience driving value in customer success, presales, or management consulting roles.
Required background in Enterprise Performance Management (EPM), Enterprise Planning, or Analytics.
Exceptional communication and presentation skills; comfortable and confident engaging at all levels, including the C-suite.
Proven track record in Customer Success, SaaS platforms, Project Leadership, Technology Consulting, or Advisory roles.
A unique ability to translate complex technical concepts into clear, customer-friendly business value.
Familiarity with software development processes and design methodologies.
A customer-first mindset coupled with strong problem-solving skills and the ability to remain calm and decisive under pressure.
Experience leading cross-functional teams to address sophisticated customer needs or deliver key projects.
Preferred Skills
Exposure to Financial Services and/or Insurance customers
Subject matter expertise in Planning and Modelling, particularly in Supply Chain, Finance, or Sales.
Hands-on experience advising on or establishing a Centre of Excellence (CoE) or similar governance structure.
Familiarity with Anaplan or comparable enterprise planning platforms.
Background in change management and enterprise-wide business transformation initiatives.
Experience crafting customer-facing collateral, such as success playbooks or templates.
Exposure to renewal strategy and expanding customer footprints through upsell/cross-sell practices.
We know that perfect candidates don't exist. If you are passionate about the work, have the right mindset, and bring a transferable set of skills, we’d love to hear from you - please submit your application.
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We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
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